Nathaniel Williams

P.O. Box 141, Damascus, OH 44619

nw@nathanielbwilliams.com

330-510-1128

IT Project Manager

Highly effective IT Professional with 7+ years of industrial experience in designing client-oriented solutions and maintaining effective client relationships.

Professional Experience

KEY SKILLS

CORE SKILLS	SOFT SKILLS
Business Development and Planning	Effective Communication Skills
Troubleshooting and IT Installations	Strategizing and Negotiations
Market Analysis	Client Relationship Management

 

PROFESSIONAL EXPERIENCE

 

PROJECT MANAGER | Zaxan LLC, Damascus, Ohio               2012 – Present

• Develop long-term client relationships through effective communication and relationship building skills.
• Sub-contractor with Genesis, Cross Com, Tech Link, Concert Technologies, Boomtown and Patient Pointe.
• Effectively negotiate government contracts, budget resources and ensure law adherence.
• Monitor key projects, manage issue resolution and take corrective action as necessary.
• Ensure efficient business credit establishment and bookkeeping.

 

FIELD SERVICE TECHNICIAN | Cs3 Inc., Munroe Falls, Ohio    2010 – 2013

• Programmed Omni 3750 machines and ensured secure connection over the internet or phone lines.
• Spearheaded product training sessions for customers to facilitate customer engagement and sales.
• Responsible for carrying preventative maintenance procedures and repairs.

 

ACCOUNT MANAGER | Marceco LTD, Grand Rapids MI             2012 – 2013

• Conducted market research and located customers for opening Sprint brand storefronts.
• Executed setup time reduction plan to cut time delays by 30%; Defined best suited processes and tools.
• Maintained effective relationships with clients, translating into profitable quarter for the department.

 

 

QUALIFICATIONS

Bachelor of Science in Web Development 

Franklin University, OH  December 2018

 

Associate of Applied Business Web Design & Development 

Stark State College, OH December 2015

                                                                                                                                        

COMMUNITY INVOLVEMENT

Student Leadership Academy | Stark State College, OH  2014 – 2015

Developed key communication, motivation, goal setting and presenting skills for professional settings.

 

Gulf Oil Cleanup | BP, FL             Summer 2010

Trained and certified hazardous waste management acquired 40-hour hazwoper certification.

 

Hurricane Katrina Response | Habitat for Humanity, New Orleans, LA                     Summer 2007

Collaborated in a project for the Jimmy Carter Blitz week to build a three-bedroom home in one week. Project was in conjunction with Habitat for Humanity.